Enamly vs Dentina: An Honest Comparison for Dental Practices (2026)

I did not set out to build a competitor comparison article. I set out to understand why practices were choosing Dentina over Enamly, and what they were actually getting for that choice.

What I found was more instructive than I expected.

Dentina is a real product that handles real calls, and its website answers the questions that matter most to a dental practice: does it book directly into my schedule, what does it cost, what happens when I have two locations, what happens when a Spanish-speaking patient calls.

This article gives you the honest side-by-side. I will cover what each product does, where they differ structurally, and what those differences mean for a practice that is trying to actually solve a scheduling problem, not just add a product to a demo reel.

What both products do

Enamly and Dentina both answer phone calls when your front desk cannot. Both handle new patient inquiries. Both respond after hours. Both use conversational AI to engage callers in something that sounds like a real interaction rather than a hold message.

That is where the similarity becomes meaningful. An AI that answers calls but cannot close the loop (cannot book the appointment before the call ends) is a more sophisticated version of a voicemail. The patient still has to wait for a human callback. The front desk still has to return a stack of messages when they come in. The scheduling gap still exists.

The question is whether the tool you are evaluating actually closes that loop.

Where the gap shows up

PMS integration and booking depth

The single most important question for any dental AI receptionist is this: can it read your live schedule and confirm a specific appointment slot before the patient hangs up?

Enamly can. The integration works directly with your practice management software. When a new patient calls, Enamly checks real-time availability, walks through appointment type, insurance, and scheduling preference, and books the appointment directly into your schedule. The patient gets a confirmation before the call ends.

Dentina says it does too. Its website says it books appointments directly in your PMS and lists 11 supported systems: Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve, Denticon, Cloud9, Dolphin, OrthoTrac and PracticeWorks. Dentina describes the connection as real-time schedule sync, with every booking, reschedule and cancellation written back to your PMS.

This matters because it determines what your front desk walks into in the morning. With direct PMS booking, they see confirmed appointments already on the books. Without it, they see a message queue to work through. Whichever product you evaluate, ask to watch a test call book into a real schedule.

Pricing transparency

Both products publish pricing. Enamly publishes pricing starting at $399 per month, with 600 minutes of talk time included, sized for a typical practice, and most practices never come close to it.

Dentina publishes its inbound plans too. Standard starts at $299 per month and Premium at $399 per month when billed annually, or $374 and $499 per month billed monthly, per location for up to 3 providers. Practices with 4 or more providers, and Dentina's outbound campaigns, are quoted on a demo.

I wrote at length about why published pricing matters in the AI receptionist pricing guide. Since both products publish a starting price, compare what each plan includes for your practice: how many providers and locations it covers, and what is priced separately.

Multi-location and DSO support

Practices with more than one location have a different set of requirements. Each location has its own schedule, its own providers, its own appointment types, and potentially its own front desk staffing situation. The tool needs to handle location routing, per-location configuration, and ideally give you a consolidated view across sites.

Enamly supports multi-location setups natively: per-location configuration and a shared practice dashboard.

Dentina also publishes multi-location tools. Its website says you can drill into any office or roll up the group, and for a DSO or 10+ locations it lists a multi-location dashboard, role-based access controls, audit logs, API and webhooks, a dedicated success manager and cross-office routing. If you are running a group practice, ask each vendor to show you its per-location and group views on a demo.

Practice dashboard and call analytics

Knowing your AI handled a call is not the same as knowing what happened on the call. Which calls resulted in booked appointments? Which callers asked about a specific procedure and did not schedule? What percentage of after-hours calls converted? Those are revenue questions, not just operational ones.

Enamly includes a practice dashboard with call logs, booking outcomes, and real-time visibility into what the AI is doing. You can see individual call results, track conversion over time, and identify patterns that inform your scheduling or staffing decisions.

Dentina lists call recording and analytics, analytics and revenue metrics, and advanced analytics on its Premium plan. If post-call visibility matters to how you evaluate whether the tool is working, ask either vendor to show you the call log and outcome from your demo call.

Multilingual support

A meaningful share of dental patients in the United States are Spanish-speaking. In Texas, California, Florida, and across the Southwest, a practice that cannot engage a Spanish-speaking caller is losing appointments to the next dentist on Google who can.

Enamly handles English and Spanish natively, with language detection built into the call flow.

Dentina publishes its language options: English and Spanish on its Standard plan, and up to 57 languages on Premium. Before committing to any AI receptionist, ask the vendor to show you a call in the languages spoken by the patients in your zip code.

HIPAA compliance and BAA

Every dental AI receptionist that handles patient calls is processing protected health information: patient name, phone number, appointment details. HIPAA requires any vendor handling PHI to execute a Business Associate Agreement.

Enamly provides a BAA on every account, as standard, before any patient data moves through the system.

Dentina describes itself as "HIPAA compliant" and "HIPAA-compliant by design," and its privacy policy refers to Dentina acting "as a service provider, processor, or business associate under our contract and business associate agreement with that customer." If you are evaluating any vendor in this category, ask for the BAA before the demo ends. A vendor who is slow or unfamiliar with this request is a compliance risk before the first call is answered.

The reviews picture

Enamly is a younger company with a growing case base. Dentina reports its own numbers on its website: more than 2,800,000 calls handled and more than 2,000 dentists and DSOs across the US and Canada.

Vendor-reported numbers are a starting point, not proof, and that applies to us too.

Ask any vendor for references from practices like yours, and talk to an owner who has run the product for a few months. That conversation will tell you more than the sales call.

What Dentina does reasonably well

This is not a hit piece. Dentina answers inbound calls and, according to its website, books, reschedules and cancels appointments directly in 11 named practice management systems. It was built by a dentist, Peter Gabbay, DDS, and it publishes its pricing with a 30-day free trial.

Dentina also offers outbound calls for recalls and confirmations. Its outbound campaigns are priced separately on a demo, and Dentina labels some of them, such as treatment follow-up, as coming soon or limited release.

Most practices evaluating an AI receptionist are not looking to add a smarter voicemail. They are trying to capture the appointment before the patient calls the next dentist. That requires booking during the call, which requires live PMS integration. Both products say they do this, so the way to choose is to hear each one handle the calls your practice actually gets.

The honest comparison

On paper, the two products cover much of the same ground, and Dentina documents each of these points on its own website. Where they differ is in how each one handles a real call from your patients, which a feature table cannot show you.

What to ask before you demo either product

Before you get on a demo call with any AI receptionist vendor (Enamly included), get written answers to these questions:

1. Does the AI book directly into my PMS, or does it send a link or take a message?
2. What practice management systems do you support, and how does the integration work?
3. What does the pricing look like for my practice size and call volume?
4. Does the contract include a BAA?
5. Can I see the call log and booking results for a demo call after it runs?

The answers to those questions tell you more about the vendor than the demo itself. A vendor with clear, written answers to all five has made the commitment that comes with published infrastructure. A vendor who stalls, generalizes, or redirects is negotiating around a weakness.

Why I built Enamly to be different

I was a practicing dentist. I sold a practice that did $1.3 million in its first year. I knew exactly what the front desk problem felt like from inside a practice: calls going to voicemail at 5:01 PM, new patients who called three times before anyone got back to them, the Monday morning recall backlog nobody had touched since Thursday.

When I started evaluating AI receptionist tools as a practice owner, I ran into a lot of opacity. No published pricing. Vague answers about PMS integration. Demo environments that looked nothing like a real dental call.

I built Enamly to be the product I could not find. Direct booking into the schedule. A real practice dashboard. A BAA on day one. Pricing published before you pick up a phone.

Dentina publishes its pricing, its list of supported practice management systems, its language options and its HIPAA posture, so you can compare the two products on paper before you talk to either of us. What paper cannot show you is how each AI handles a real call from your patients. Hear both before you decide.

The bottom line

Both products answer calls, book into your practice management system and publish their pricing.

The way to choose is to hear each one handle the calls your practice actually gets. With Enamly, that means booking the appointment directly into your PMS before the patient hangs up, with every call logged in your dashboard so you can verify it happened.

The demo is 15 minutes. You will hear it answer a real call and book a real appointment into a real schedule. You will get a written quote before the call ends.

Book a 15-minute demo here.

---

Dr. Bethel Ozumba, known as Dr. B-Bay, is the Founder and CEO of Enamly and a former practice owner who scaled his dental practice to $1.3M in revenue in its first year before selling in April 2025 to build Enamly full-time. He writes about dental practice operations and AI at enamly.ai/about/dr-bbay.