Privacy Policy

Last updated: February 17, 2026

1. Who We Are

Enamly Inc. ("Enamly," "we," "us," or "our") provides AI-powered virtual receptionist services for dental practices. Our registered business address is in the United States. You can reach us at support@enamly.ai or by phone at (346) 637-2352.

2. Information We Collect

We may collect the following categories of information:

  • Contact information — name, email address, phone number, and practice name provided through our website forms.
  • Communications data — records of calls, messages, and interactions processed through our AI receptionist platform on behalf of dental practices.
  • Usage data — information about how you interact with our website, including pages visited, browser type, and device information.
  • Business information — practice management system type, practice size, and other details relevant to providing our services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Respond to your inquiries and schedule demos or appointments.
  • Send SMS notifications, alerts, and service-related communications.
  • Send occasional marketing messages (only with your explicit consent).
  • Comply with legal obligations and protect our rights.

4. SMS / Text Message Communications

By providing your phone number and opting in on our website or through our services, you consent to receive SMS/text messages from Enamly Inc. These may include:

  • Transactional messages — appointment confirmations, reminders, scheduling links, and service-related notifications.
  • Marketing messages — occasional promotional messages about our services (only if you opt in separately).

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

To opt out: Reply STOP to any message to unsubscribe. After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages from us unless you re-subscribe.

For help: Reply HELP to any message or contact us at (346) 637-2352 or support@enamly.ai.

We do not sell, rent, or share your phone number or any information collected through SMS opt-in with third parties for their marketing purposes.

5. HIPAA Compliance

Enamly processes certain protected health information (PHI) on behalf of dental practices in the course of providing our AI receptionist services. We maintain administrative, technical, and physical safeguards to protect PHI in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This includes encrypted data storage, access controls, and Business Associate Agreements (BAAs) with covered entities.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted storage using AWS S3 with KMS encryption at rest.
  • Secure HTTPS connections for all data transmission.
  • Row-level security and access controls on our database systems.
  • Regular security audits and monitoring.

7. Third-Party Services

We use trusted third-party service providers to operate our platform. These providers are bound by contractual obligations to protect your data. Categories of third-party services include:

  • Cloud hosting and infrastructure providers.
  • SMS and communication delivery services.
  • Practice management system integration middleware.
  • Analytics and performance monitoring tools.
  • Payment processing services.

We do not sell your personal information to third parties.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience, analyze site traffic, and understand usage patterns. You can control cookie settings through your browser preferences.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Withdraw consent for SMS messages by replying STOP.

To exercise any of these rights, contact us at support@enamly.ai.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

See also: Terms & Conditions