Comparison

Enamly vs. Viva AI

AI receptionist and front-office platform for dental offices and DSOs

Where Viva AI wins

Published pricing for three plans: Gold, Platinum and Diamond
SOC 2 Type II certified and HIPAA compliant, with a BAA signed for every practice, per Viva
Advertises 100+ languages and direct integrations with major dental practice management systems
Recall, reactivation and no-show recovery campaigns
Centralized portal and cross-location routing for DSOs and multi-location groups

What to check with Viva AI for dental

Answering every call 24/7 starts on the Platinum plan ($899 per month); the Gold plan ($349 per month) covers after-hours and overflow calls
AI work is metered in credits, with AI-answered call time using 10 credits per minute and extra credits billed per credit

Pricing

Viva publishes three plans: Gold at $349 per month (4,000 credits), Platinum at $899 (7,000 credits) and Diamond at $1,199 (12,000 credits). Extra credits cost $0.08 to $0.10 each. DSO pricing is volume-based and quoted by its sales team.

What Enamly offers

✓Works with the practice's existing phone number through call forwarding
✓Answers every call 24/7
✓Books directly into the practice management system
✓Every call logged with a recording, transcript and summary in the practice dashboard