Comparison

Enamly vs. Smith.ai

AI receptionists and live human agents for many industries

Where Smith.ai wins

  • Established brand: 25M+ calls handled over 11+ years and 5,000+ businesses served, per Smith.ai
  • Choice of AI-first, hybrid or human-first call handling
  • Published per-call pricing, including a free AI plan with 25 calls a month
  • Integrations with 7,000+ business tools

What to check with Smith.ai for dental

  • Not dental-specific: roughly 80% of its customers are law firms, per Smith.ai
  • Smith.ai's medical page states that it is not HIPAA-compliant and cannot handle protected health information (PHI)
  • Each plan includes a set number of calls, and calls above that are billed per call

Pricing

Smith.ai prices per call, not per minute. AI Receptionist plans run from Free ($0 for 25 calls a month, then $3.00 per call) to Pro from $150 a month and Enterprise from $500 a month. Live receptionist plans are $300 a month for 30 calls, $810 for 90 and $2,100 for 300, with extra calls and some add-ons, such as appointment booking, priced per call.

What Enamly offers

Never miss another patient call