Comparison

Enamly vs. PATLive

Live human answering service

Where PATLive wins

  • 100% human, US-based receptionists answering 24/7
  • Average speed of answer of 9 seconds, per PATLive
  • Schedules, reschedules and cancels appointments in the practice's software
  • No extra fees for nights, weekends, holidays or bilingual service
  • 14-day free trial

What to check with PATLive for dental

  • Not dental-specific: dental is one of many industries it serves
  • Calls are answered by people only; PATLive does not use AI to answer calls
  • Billed per minute of live receptionist time
  • HIPAA coverage is not enabled by default; a separate BAA must be signed before any patient information is handled, per PATLive's terms

Pricing

PATLive bills per minute of live receptionist time. Plans run from pay-as-you-go at $49 per month plus $2.99 per minute to bundles such as 50 minutes for $99, 200 minutes for $349 and 1,000 minutes for $1,499, with additional minutes billed at each plan's rate.

What Enamly offers

Never miss another patient call