Free Tool
How much is your dental practice losing to missed calls?
Enter your own numbers below to see what missed calls cost you every year. Your phone system's missed and abandoned call report is the best source for the first two.
Missed per week
50
calls
New patients lost / week
2.5
of 5 new-patient calls
Est. value lost / week
$12,500
first-year value
Estimated first-year value lost each year
$650,000
($54,125 per month at your current inputs)
How the math works
Missed calls come from front-desk saturation, lunch breaks, after-hours calls, and multi-line congestion. There is no reliable published benchmark for how many calls a dental practice misses, so start with your own phone report. Every missed call is someone who was looking for care when they dialed, and many of them never call back.
Not every missed call is a lost patient, so the calculator counts only the new-patient calls you missed, and only the share of those callers who would have booked if someone had answered. Each of those patients is worth about $5,000 in first-year value on average, and several times that over a lifetime of hygiene visits, treatment, and referrals. For specialty practices like oral surgery, endo, and ortho, it's often higher.
Enamly answers those calls 24/7, books new patients directly into your PMS, and triages after-hours emergencies. Enamly integrates with virtually any PMS. See integrations for your system.